Delivery & Returns
Delivery options to meet your needs
We make all our products to order, and we dispatch them in zero plastic packaging. We use a minimal amount of branding on our boxes to be easily reused for gift wrapping, storage or crafts.
Economy Delivery - £4
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Orders will be delivered within 18 days
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We use Evri for all orders
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Your order will be with you within 2-4 days after receiving an email from us that it has been dispatched
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Delivery excludes Weekends and Bank holidays
Express Delivery - £10
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Orders will be delivered within 6 days
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We use Evri Next Day for this service
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Your order will be with you within 1 - 2 days after receiving an email from us that it was dispatched
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Delivery excludes Sundays and Bank holidays
Free delivery options:
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Orders over £30 - free Economy Delivery
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Free delivery will only apply if the total order is above £30 after any discounts
Returns & Exchange
Whatever the reason is, you have 30 days to return or exchange our products. No questions asked. Just please send us an email first;)
Returns
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You have 30 days for returns - no questions asked
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We can only accept a return if:
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the item is faulty,
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not as described,
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or is in the same condition as delivered (not used or washed)
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If a product is faulty, please send us a photo of the product before sending it back to us.
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After we receive the returned product, we will make the reimbursement:
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If you return an item within 30 days of delivery, we’ll give you a full refund (excluding delivery costs) using the same means of payment as you used for the initial transaction.
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Return cost:
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if you change your mind: FREE
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if the item is faulty or not as described: FREE
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Exchange
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You have 30 days to do an exchange.
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We can only exchange items in the same condition as delivered (not used or washed)
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You can only do an exchange for the same or a higher value
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Please send us an email before sending any items to us
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postage cost (both ways) included
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Exchange cost:
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UK orders: FREE
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International orders: customer pays postage
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